New Delhi Hydroponics

Shipping Policy

Shipment processing time

We use India’s leading shipping aggrigator Shiprocket to fullfill your orders.

All orders are processed within 2 business days. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

You will find these details during checkout.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

In the unlikely event of your order being damaged during shipping, please file a claim through our contact link via email, along with photos and relevant video of the product.

Please save all packaging materials and damaged goods before filing a claim. We will expedite a replacement shipment to you. In the event of having run out of stock of your ordered product, we will offer a full refund. please refer to our returns policy for fine details.

New Delhi Hydroponics